COVID-19 Processing Delays
Your order may not ship as expected due to recent impacts of high order demand, balanced with ensuring health and safety of our team members during the Covid-19 pandemic.
- All orders ship directly from the manufacturer in Alberta, Canada.
- Local stores are privately owned, thus in store credits can not be redeemed online, nor can an order be transferred for in store pickup.
- Flat rate shipping on orders > $50 and FREE for orders > $140 in Canada, $200 outside of Canada!!! (exclusions apply).
- Free and Flat rate shipping will go out via Post or Fedex at our discretion. This is automatic, notes on your order will not be taken into account.
- All shipping costs on regular items are calculated by the shipping provider. No extra handling charges or fees are added. We have no control over what the shipper charges.
- We can not ship to US PO Boxes, please provide an address that FedEx can deliver to.
- Our system will email you invoices and tracking info automatically, make sure to check your junk/spam folder if you have not recieved anything.
Covers, Cover skins and Cedar accessories
Due to high demand and availability, these items may require a 1-2 month processing time. Thank you for your patience.