- All orders ship directly from the manufacturer in Alberta, Canada.
- Local stores are privately owned, thus in store credits can not be redeemed online, nor can an order be transferred for in store pickup.
- Flat rate shipping on orders > $50 and FREE for orders > $140 in Canada, $200 outside of Canada!!! (exclusions apply).
- Free and Flat rate shipping will go out via Post or Fedex at our discretion. This is automatic, notes on your order will not be taken into account.
- All shipping costs on regular items are calculated by the shipping provider. No extra handling charges or fees are added. We have no control over what the shipper charges.
- We can not ship to US PO Boxes, please provide an address that FedEx can deliver to.
- Our system will email you invoices and tracking info automatically, make sure to check your junk/spam folder if you have not recieved anything.
Due to high demand, lead times on covers, cover skins and cedar accessories is approx 1-2 months depending on the item selected and availability. Thank you for your patience.